Realtime/Rtis Support – help – questions – rtissupport@nationaltimbergroup.com

Technical & Compliance Questions: - tec help desk on Mondays.com

First instance contact is David Hallam – david.hallam@inteldoors.co.uk

If DH not available, contact Joanne Hardy- joanne.hardy@inteldoors.co.uk

Need a product code creating - contact purchasing or an onsite superuser by emailing  purchasing@inteldoors.co.uk

Set up a new customer – forms are completed by BDM sent Credit control when approved link the account in Realtime

Set up a new supplier – form supplier agreement – contact purchasing@inteldoors.co.uk or  via the help desk on Mondays .com

Customer over credit limit – Email credit control – Add here your credit controller email and telephone number

CC Name Telephone Number

Email address

Issues accessing remote desktop - IT Help Desk - 0114 276 4855 or email support@nationaltimbergroup.com

Access to Process steps/Training documents – any issue with accessing documents email rtissupport@nationaltimbergroup.com