Procurement
How to Handle Purchase Ledger queries
- When purchase ledger has a query, the below list are areas in Realtime that are to be checked to support purchase ledger in resolving their query
- Below are what to check and cross reference, Investigate and amend any discrepancies, communicate with suppliers and purchase ledger
- If this does not solve the query log the query with rtissupport@nationaltimbergroup.com
1.
From the procurement menu select purchase order lists and select your branch
2.
Search for and open the purchase order in query
3.
View the supplier acknowledgement by selecting the … and check this match what is on the purchase order
4.
Check GRN –
- from the stock control menu select PO Deliveries select you branch
- search by PO number to view GRN
5.
GRN opens
- View the supplier delivery note by selecting the … and check this match what is on the GRN
- Check all Qty columns
