Stock Control
How to process returned stock
- Before this process is completed in Rtis authorisation by branch Manager/Director must be obtained and this form must be completed 05b.How to Process Returned Stock - Credit-Note-Form_Ver1_Dev3.pdf
- Credit notes are NOT to be issued until the stock has been returned and inspected
- Having access to the original invoice is needed to complete this process
Stock returned needs to be reworked
Issue credit note - completed by authorised branch person link to training document 06.How To - Raise a Customer Credit against an Invoice.docx
Raise a new call off, this allows the goods to be re delivered. To be completed by authorised person
usually scheduler link here to training document 10.How to Create a Loose item v1.docx taking note of steps 3-6 below
In the description of the call off enter “re delivery of call off 1234” (this is the original call off number)
Add misc. item
Copy the description from the invoice for each item
Take the price from the invoice
Stock items Returned
Raise a credit for the customer – to completed by authorised branch person link to training document 06.How To - Raise a Customer Credit against an Invoice.docx
Complete stock adjustment to be completed by authorised person this is usually a purchasing process link here to the training document 06.How To - Complete a stock adjustment v1.docx |