How to remove the Goods off the despatch

Search for call off click on line and select edit ( not using the drop down arrow )

Select despatch manager this opens despatch assigner

From within the Doorsets on despatch D1234 – lower half of the screen from the select tab drop down arrow select doors and frames this activates in red the un-assign tab select this, repeat the same for the loose items this takes the items all off the despatch

Now proceed with the despatching with goods to follow

Select the select O/S tab

In the view below deselect the doors /items to follow be removing the tick in the doors or frame columns

Check that the doors/stock has reduced by the number to follow as shown in screen

Select in red the tabs that say assign xx sets 2 frames to Dxxx

Also select if there are loose items to process these too will be in RED assign xxx to D xxxx

Check the items that are to follow are NOT highlighted in green

Select the green exit button with the tick, this will return you to the shipping screen

select the undespatched items tab to view the items to follow

Select the despatch tab to continue with the shipping

Select add shipment

Select the date the goods will be delivered

Select the haulier

Add in the pallet qty field the number of pallets used

In the notes field enter qty of items to follow

Select the + add to shipment

Ensure and check that everything from the 2 ship columns turn green except anything to follow

Select the +next to the create shipment

This creates the despatch note select the print shipment note tab

View despatch note

Check the despatch note to ensure the to follow items and the summary info is correct

Print two copies of the despatch note as normal copy for customer copy to be signed by customer and returned as POD